If you're not getting your issues of Christian Music Weekly, read this. Read it carefully and thoroughly, before you ask for our help.

If you subscribed, even a year ago... we processed your subscription. No, we didn't cancel it. And no, we didn't ignore it. But there's a lot of things you need to understand. The e-mail service you're using may be blocking us, or putting your issue into the spam box. And worse, they don't tell you, even if they're deleting your incoming e-mails.

And just because you used to get it, your e-mail provider can change the rules on you, and won't feel obliged to tell you, nor will they help you fix the problem. In fact, they may have made it so you can't fix the problem.

Yahoo, Comcast, Hotmail, MSN, AOL, all do this. And none of them... NONE... will take your call and explain anything. And if you're using your office e-mail, or school e-mail, it can be even worse. If you can get the people there to respond to you at all, ask them nicely to "whitelist" info@ChristianMusicWeekly.org. They'll possibly make faces. Tell you  about how inconvenient it is. Perhaps explain to you in a condescending way that if CMW didn't look like spam it wouldn't have been blacklisted.

What's the easiest solution? Get and use a GMAIL address. Your first issue will end up in the Gmail Spam box, and you can find it there, and move it to your inbox, thereby training Gmail that CMW is not spam. Surprisingly it remembers this for quite a long time (but not forever).

If, after doing these things, you now want to contact us, we will gladly do a check of your subscription and provide you proof that we are sending you the issues each week.

With over 800 subscribers, we are glad to do this, ONE TIME and one time only. If it's our error, we'll resend one back issue to you at no charge. One. Please don't ask us to resend you multiples. We really are not set up to send out back issues, but should you insist that you really must have back issues of multiple dates, we'll be willing to provide them at a cost of $5 each.

Yes, we know. It can be terribly frustrating all of this e-mail nonsense, and the free e-mail services (Yahoo, MSN, etc) and the ones that come free with your internet service (comcast, spectrum, etc.) have little to no support, and carry out all this nonsense deleting your e-mails, etc. It's even more frustrating when the people at your office or school, in charge of your mail servers use cheesy spam filters that do the same thing. Clearly, none of the developers (nor the people in the IT department) have ever worked in business in the real world) or they wouldn't be so cavalier about deleting your e-mails without notification to you.

After all this, if you'd like to contact us by e-mail, use info@ChristianMusicWeekly.org and don't expect a reply Monday through Wednesday. Thanks.